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WE ARE BRUNN

Let’s Work Together

An accessible, inclusive and unique technical solution to enhance your mental health benefits offering

24/7 availability of services in 30 languages

immediate support without language transfer or call-back delays

highly qualified, Master’s level specialists providing support

languages of intake

30

country availability

64

professional counsellors

130

languages of intake

30

country availability

64

professional counsellors

130

How does CareConnect work?

No two persons are alike, and their mental health needs can vary significantly. See how our native-language mental wellbeing support service works:

1st STEP

beneficiary calls the line, its native language is identified through voice recognition system (or fast language selection interface)

2nd STEP

a beneficiary is automatically connected with a counsellor from their home country who speaks the same language right there on the call

3rd STEP

problems assessment, immediate support, action plan development, work on resistance plan provided during 1st call (up to 60 mins max.)

What does Care Connect include?

CareConnect Access

Toll-free access to voice recognition IVR in 30+ languages

CareConnect Navigator

Intake, Problem Assessment, Immediate Support, Action Plan Development and Work on Resistance

CareConnect Support

On-demand support provided within the company sponsored plan

CareConnect MindPath

Long-term care customer paid or additionally paid by company

We are able to offer immediate access to online support services in the individuals respective native language.

Languages covered

Arabic

Greek

Mandarin

Tagalog

Bulgarian

Hindi

Polish

Tamil

Croatian

Hungarian

Portugese

Thai

Czech

Indonesian

Romanian

Turkish

Dutch

Italian

Russian

Ukrainian

English

Korean

Slovak

Urdu

French

Malay

Slovenian

German

Malayalam

Spanish

We are able to offer immediate access to online support services in the individuals respective native language.

Languages covered

Arabic

Malayalam

Bulgarian

Mandarin

Croatian

Polish

Czech

Portugese

Dutch

Romanian

English

Russian

French

Slovak

German

Slovenian

Greek

Spanish

Hindi

Tagalog

Hungarian

Tamil

Indonesian

Thai

Italian

Turkish

Korean

Ukrainian

Malay

Urdu

Languages covered in our multilingual mental health service

Arabic

Serviced from Jordan and Morocco

Bulgarian

serviced from Bulgaria

Croatian

serviced from Croatia

Czech

serviced from Czech Republic

Danish

serviced from Denmark

Dutch

serviced from the Netherlands

English

serviced internationally

Finnish

serviced from Finland

French

serviced from France

German

serviced from Germany

Hungarian

serviced from Hungary

Hindi

serviced from Pakistan

Italian

serviced from Italy

Latvian

serviced from Latvia

Lithuanian

serviced from Lithuania

Norwegian

serviced from Norway

Polish

serviced from Poland

Portugese

serviced from Portugal

Romanian

serviced from Romania

Russian

serviced from Russia

Serbian

serviced from Serbia

Slovak

serviced from Slovakia

Slovenian

serviced from Alovenia

Spanish

serviced from Spain

Swedish

serviced from Sweden

Turkish

serviced from Turkey

Ukranian

serviced from european countries

Urdu

serviced from Pakistan

What our users are saying

My husband is Russian, and he recently joined me in Spain! He had no time to learn Spanish but needed support with his relocation anxiety. Immediate access in Russian and further online counselling from a Russian psychologist was of great help to him!

Orlanda Semenova HR Manager | Malaga-Spain

I am originally from Romania. I have been living in France for over six years, and I tried counselling in French and English, but progress was slow for me. Having access to a Romanian counsellor was a real blessing.

Alexandru Popescu IT Professional | Lyon-France

I have been in Dubai for a year now. I speak little English and no Arabic! Fantastic to get support for myself and my family in Urdu from my home country – Pakistan!

Yasmin Alvi Front-desk clerk | Dubai-UAE

Please don’t hesitate to reach out to us with questions. We would be happy to help and discuss next steps

CareConnect - Contact Form

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